1. Our Commitment

At RK Palace, we are committed to protecting the privacy and security of our guests. This Privacy Policy explains how we collect, use, and safeguard your personal information when you book a stay with us or visit our hotel premises.

2. Information Collection

We collect personal information necessary for your booking and stay, including but not limited to:

• Full name and contact details (Phone, Email, Address).
• Government-issued ID proofs (Aadhar Card, Passport, etc.) as required by local law.
• Payment information and transaction history.
• Stay preferences and special requests.

3. Use of Information

Your information is used strictly for hotel administration and guest services, including:

• Processing and confirming your room reservations.
• Providing personalized hospitality and room services.
• Ensuring guest safety and complying with local police/government regulations.
• Improving our services based on your feedback.

4. Data Security

We implement strict security measures to protect your personal data from unauthorized access, loss, or misuse. Access to your information is limited to authorized hotel staff who require it for official duties. CCTV monitoring in common areas is used solely for the safety and security of our guests and property.

5. Third-Party Disclosure

RK Palace does not sell, trade, or rent your personal information to third parties for marketing purposes. We may share data only with government authorities when required by law or with trusted service providers who assist us in operating our hotel, provided they maintain strict confidentiality.

6. Guest Consent

By providing your personal information to RK Palace, you consent to its collection and use as described in this policy. We reserve the right to update this policy at any time to reflect changes in our practices or legal requirements.